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Pack Haven

Pack Haven

Better care.
Better operations.
One Pack.

Pack Haven serves two groups. Pet parents get attentive, documented care for the animals they love. Pet-care businesses get PackHaven — the software that keeps bookings, staff and care records under control.

Running a pet-care business? Join the Pilot

A golden retriever and a tabby cat resting together in an olive-green armchair in a sunlit living room

Two paths, one brand

Which one are you here for?

Pack Haven Pet Care and PackHaven software share the same standards — but they are built for different people.

For Pet Parents

In-home sitting, drop-in visits and walks for dogs and cats, with timestamps, checklists and a report card so you know exactly how your pet's day went. Future daycare and boarding at a Pack Haven facility are planned, beginning with dogs.

See pet care services

For Pet-Care Businesses

PackHaven is an operations platform for independent walkers, sitters, daycares, boarding facilities and groomers: bookings, staff, capacity, care records, service proof and incident workflows in one place.

See the platform

Why Pack Haven

Care is a promise. Operations are how you keep it.

Most pet-care problems are not caring problems — they are information problems. Pack Haven closes that gap on both sides of the business.

  • Trust you can verify

    Every visit is timestamped and documented, so you are never guessing about what happened while you were away.

  • Accountability by default

    Care instructions, checklists and notes live in one record — not in scattered texts and screenshots.

  • Care that stays personal

    Systems handle the admin so the people doing the caring can stay focused on the animal in front of them.

  • Operational clarity

    Owners and staff see the same schedule, the same instructions and the same history, in real time.

Pack Haven Pet Care

Attentive care, documented every visit

Serving select areas of the Phoenix metro as we grow. We will always tell you plainly what is available today and what is still coming.

Serving select areas of the Phoenix metro — contact us to confirm availability.

Explore Pet Care
  • In-home pet sitting

    Extended stays and routines in the home your pet already knows.

  • Drop-in visits

    Feeding, potty breaks, medication reminders and company during the day.

  • Dog walking

    Single or recurring walks with route and checkpoint records.

  • Daycare & boarding

    Future daycare and boarding are planned, beginning with dogs.

    Planned

PackHaven for Businesses

An operations platform, not just a booking app

From the first inquiry to the final report card, PackHaven follows the work your team actually does.

  • Customers & pets

    One record per household: contacts, pets, vets, feeding, meds and quirks.

  • Booking

    Requests, confirmations, recurring services and clear service history.

  • Staff scheduling

    Assign work, see coverage gaps and keep shifts and routes organized.

  • Care notes & report cards

    Structured notes and a shareable summary the owner actually wants to read.

  • GPS & service proof

    Checkpoints and timestamps captured during active service.

  • Capacity & waitlist

    Holds, limits and waitlists for daycare, boarding and kennel space.

  • Incidents & compliance

    Report, escalate and document incidents with a clean paper trail.

  • Midnight assistant

    An operational assistant that finds information, explains it and drafts the next step.

How the workflow fits together

Pilot Program

We are inviting a small number of pet-care businesses

This is an operational pilot, not unfinished software. A limited group of independent operators runs real day-to-day work in PackHaven so we can tune it against reality before opening it up.

Our mission

To give every pet the kind of care that feels like home — and every caregiver the systems that make that care consistent, accountable and easy to trust.

Better care for pets and the people who love them. Better operations for the people doing the work.

Read our story

Let's find the right path for you

Whether you need someone to care for your pet or better systems for your pet-care business, we would like to hear from you.